How do I request a medication refill?

You can fill out the online medication-refill form on our website, email us, or call. Our staff will respond within approximately 24 hours and may require about a week’s notice for some orders. :contentReference[oaicite:1]{index=1}

Do I need to bring my pet in for a refill?

Your pet only needs to have had a visit within the past year (to maintain the vet-patient-client relationship). If more than a year has passed, a visit may be required before the refill. :contentReference[oaicite:2]{index=2}

What are the delivery or pickup options for medication refills?

We offer local pickup in Kanata (for Ottawa region) or home delivery across Ottawa for an additional fee (e.g., $25). :contentReference[oaicite:3]{index=3}

How long will it take to get my medication refill processed?

Allow up to 5 business days for standard medications and up to 7 business days for special orders. :contentReference[oaicite:4]{index=4}

Can you dispense medications during a home visit appointment?

Yes. Our mobile team carries a small pharmacy in-van and can dispense many meds during a visit. If we don’t have the medication on-hand, we will order it for you. :contentReference[oaicite:5]{index=5}

Is a telemedicine refill option available?

Yes. For eligible pets, we offer telemedicine refills—an appointment over the phone may be sufficient to approve the refill. :contentReference[oaicite:6]{index=6}

What happens if my pet hasn’t been seen in over a year?

In accordance with veterinary regulations, a valid vet-patient-client relationship must be maintained for prescribing and refills. If your pet’s last exam was more than a year ago, you may need to book a wellness check before the refill. :contentReference[oaicite:7]{index=7}

Ottawa’s experts in Mobile Veterinary Care

Refill Medication

Running low on your pet’s prescription medications? Easily request a pet medication refill with us! We offer local pickup in Kanata Monday to Friday or home delivery for pet medications across Ottawa for an additional fee. Keep your pet’s treatment on track with our hassle-free refill service!

*Please Visit our Designated Location Pages for Bookings in Hamilton and London

Ottawa Pet Medication Refills

Request and refill medications with ease

Pet medication refills require an up-to-date vet-patient-client relationship, meaning your pet must have been seen within the last year. If it has been over a year, please contact us to schedule an appointment to prevent delays or interruptions in essential medications. Processing times vary—please allow up to 5 business days for regular medications and 7 business days for special orders.

Easy Re-ordering for stressed or reactive pets

Does your pet react badly to bloodwork or travelling to the vet, and you need their medication quickly? We have low stress options – contact us!

We teach how to give injectables at home.

Realize the safety, convenience and cost-savings by obtaining and giving your pet’s injectable at home.

Telemedicine Refills

For some pets, we can refill quickly and easily via telemedicine – an appointment over the phone

Mobile Vet Clinic

how it works

Choose a Service

Book your 60-minute mobile vet appointment today by clicking on the Book Now button to get started and ensure your pet's health.

Pick a Date & Time

Find the day and time that best suits your needs by browsing our available slots and choosing what works for you.

Vet Care at Home

We come to you and your pet in the comfort of your own home, ensuring a stress-free experience for both of you.

*Please Visit our Designated Location Pages for Bookings in Hamilton and London

Frequently
Asked Questions

What is a mobile clinic?

A mobile clinic comes to your home to treat your pet instead of you bringing them to a clinic! Mobile clinics typically operate in one of two ways: in- home, or a mobile vet clinic truck/ van. The 100x Mobile Vet operates entirely in client’s homes to optimize the comfort of our patients. We find that pets do best when they can be examined and treated directly within their space, with no outside factors such as other patients, clients or even scents from strange pets stressing them out.

Are your vets licensed or “real” vets?

Yes! All of our vets are Doctors of Veterinary Medicine and are fully licensed to practice medicine in Ontario.

What form of payments do you accept? Do you offer payment plans?

We accept debit, all major credit cards, AMEX, cash, and e-transfer. We do not accept payment plans at this time- all invoices need to be paid in full at the time of service.

What area do you service?

A range map can be found on our website for each location, showing our regular range of service. If you are located outside of that range, don’t fret! We still come out to you, just for an additional fee. Give us a call for a quote for your area! *Please note- we are only licensed in Ontario and cannot practice in Quebec.

What do I need to do to prepare for your visit?

Nothing! We don’t require any special preparations for the team to come in- we can work wherever you and your pet(s) are most comfortable. And don’t worry about the stack of dirty dishes in the sink- we don’t judge!!

How can I get medications from you?

The team coming to your home carries a small pharmacy with them to be able to dispense medications at the appointment. If we don’t have it on us we will order it in. If you require a refill or a medication outside of an appointment, simply email in or fill out the medication refill page on our website, and allow our staff 24 hours to get back to you. We do ask that you give us a week heads up for refills as we occasionally need to order the medication in, which can take a few days. Medication can be picked up, or we can arrange delivery to your home for $25.

Can you do surgeries and procedures in home?

We can accomplish minor surgeries in home- ones that do not require a fully sterile environment or full anesthesia. Procedures such as small lump removal, laceration repair and biopsy are just some examples of surgeries our teams have taken on in-home. Procedures such as spay/ neuter, dentals or amputation we do refer to trusted partner clinics that have the appropriate facilities available. We also need to refer out for x-ray and ultrasound, but are very happy to facilitate that referral for you to make sure that process is quick and smooth, and that your pet receives the care they require.

What is the cost of an in-home pet visit?

The cost of an in-home pet visit is $279.90. This service ensures your pet receives personalized and attentive care in the comfort of your home, eliminating the stress associated with travel.

Have More Questions?

*Please Visit our Designated Location Pages for Bookings in Hamilton and London

Our pets are cherished members of our families and deserve the very best!

Testimonials

Our Paw-sitive Reviews

My cat and I had a very good experience today. This was our second yearly visit along with our monthly ones from the 100x Vet Team and I continue to be very satisfied with their service. Their approach in giving my cat her annual exam and her shots were done in the most gentle and respectful manner. I recommend them without hesitation.

— Helene Mineault

Google

Dr. Beth and Elysia provided great and attentive care to Tyla. They reassured us that our geriatric cat is doing well. We would refer the 100x Vet Team without hesitation. Tyla says thank you!

— Danielle Gougeon

Google

The vet and vet tech were very gentle with Charlie during his examination. He is very afraid of new people usually but he let them exam him until it hurt him too much. They were very respectful and kind to Charlie and explained the options for his treatment. I will definitely be booking with them for my other kitties.

— Cressida Dass

Google

Our little poodle’s first vet visit went so well. The team was so good with him and very knowledgeable. It was so comforting for him to be at his home for his check!

— Jos A

Google

Very happy with the in-home visits for my senior kitty. The vets and vet techs are very good with my boy. Everyone was kind, performed any procedures with ease and have kept me up to date on test results. I highly recommend and have already told 2 friends about their wonderful practice.

— Selena Walker

Google

Words aren’t enough to express my gratitude and how much I appreciate 100x Vet. I have 2 cats. They both have medical needs and sparing them the stress of having to transport and go to a vet’s office makes all the difference to their stress levels and their well being. It didn’t matter over the years which doctor and vet technician I’ve had, each has been exceptional.

— H North

Google

All of my cats got examined through this vet and it was amazing! One of my cats is very scared of the vet and will become very escalated at his appointments. It was so nice to see him get his shots and go through the examine extra comfortable because he was at home. Thank you so much!!!!

— Molly McGovern

Google

They handled my angry old cat wonderfully. He doesn’t take car rides or trips well, so having a vet come to him is a huge help.

— Peter Unger

Google

Thank you for your continuous care for Piki. Amazing customer service and always so gentle with the cats! Very much appreciated 🙂

— Saleh Loubani

Google

Came to my home for an examination of my old girl. Was knowledgeable, loving and caring. Was sitting on the floor with me and made sure not to stress my dog out.
Due to concerns with her, they followed up to see how she was doing.

— Denise Beland

Google

Ottawa’s experts in Mobile Veterinary Care

Refill Medication

*Please Visit our Designated Location Pages for Bookings in Hamilton and London

Ottawa Pet Medication Refills

Request and refill medications with ease

Easy Re-ordering for stressed or reactive pets

We teach how to give injectables at home.

Telemedicine Refills

Mobile Vet Clinic

how it works

Choose a Service

Pick a Date & Time

Vet Care at Home

*Please Visit our Designated Location Pages for Bookings in Hamilton and London

Frequently Asked Questions

Have More Questions?

*Please Visit our Designated Location Pages for Bookings in Hamilton and London

Our pets are cherished members of our families and deserve the very best!

Testimonials

Our Paw-sitive Reviews

Book appointment

Have Questions? Give us a call 613-413-7387

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Asked Questions