Ottawa’s Experts in Veterinary Care.
FAQs
Everything You Need to Know About The 100X Vet’s Mobile Veterinary Services
General Questions
What is a mobile clinic?
A mobile clinic comes to your home to treat your pet instead of you bringing them to a clinic! Mobile clinics typically operate in one of two ways: in- home, or a mobile vet clinic truck/ van. The 100x Mobile Vet operates entirely in client’s homes to optimize the comfort of our patients. We find that pets do best when they can be examined and treated directly within their space, with no outside factors such as other patients, clients or even scents from strange pets stressing them out.
Are your vets licensed or “real” vets?
Yes! All of our vets are Doctors of Veterinary Medicine and are fully licensed to practice medicine in Ontario.
What form of payments do you accept? Do you offer payment plans?
We accept debit, all major credit cards, AMEX, cash, and e-transfer. We do not accept payment plans at this time- all invoices need to be paid in full at the time of service.
What area do you service?
A range map can be found on our website for each location, showing our regular range of service. If you are located outside of that range, don’t fret! We still come out to you, just for an additional fee. Give us a call for a quote for your area! *Please note- we are only licensed in Ontario and cannot practice in Quebec.
What do I need to do to prepare for your visit?
Nothing! We don’t require any special preparations for the team to come in- we can work wherever you and your pet(s) are most comfortable. And don’t worry about the stack of dirty dishes in the sink- we don’t judge!!
How can I get medications from you?
The team coming to your home carries a small pharmacy with them to be able to dispense medications at the appointment. If we don’t have it on us we will order it in. If you require a refill or a medication outside of an appointment, simply email in or fill out the medication refill page on our website, and allow our staff 24 hours to get back to you. We do ask that you give us a week heads up for refills as we occasionally need to order the medication in, which can take a few days. Medication can be picked up, or we can arrange delivery to your home for $25.
Can you do surgeries and procedures in home?
We can accomplish minor surgeries in home- ones that do not require a fully sterile environment or full anesthesia. Procedures such as small lump removal, laceration repair and biopsy are just some examples of surgeries our teams have taken on in-home. Procedures such as spay/ neuter, dentals or amputation we do refer to trusted partner clinics that have the appropriate facilities available. We also need to refer out for x-ray and ultrasound, but are very happy to facilitate that referral for you to make sure that process is quick and smooth, and that your pet receives the care they require.
What is the cost of an in-home pet visit?
The cost of an in-home pet visit is $279.90. This service ensures your pet receives personalized and attentive care in the comfort of your home, eliminating the stress associated with travel.